Privacy Policy
How BillMagik collects, uses, and protects your personal data.
1. Introduction
BillMagik ("we", "us", "our") operates the website billmagik.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Website or contact us.
We are committed to protecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Czech data protection law.
The data controller for the purposes of this policy is Nela Slamova, náměstí SNP 19, 357 51 Sokolov, Czech Republic. You may contact us at info@billmagik.com.
2. Information We Collect
We may collect the following categories of personal data:
- Contact information – your name and email address, which you provide voluntarily when submitting our contact form.
- Usage data – information your browser automatically sends, such as your IP address, browser type, pages visited, and time spent on the Website.
- Cookie data – data collected via cookies and similar technologies as described in our Cookie Policy.
We do not collect sensitive personal data (special category data) and we do not collect payment information, as we offer no paid services.
3. How We Use Your Information
We use the personal data we collect for the following purposes:
- To respond to your enquiries submitted via the contact form.
- To improve the content, usability, and performance of our Website.
- To analyse website traffic and understand how visitors use our Website.
- To comply with our legal obligations.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent (Article 6(1)(a) GDPR) – where you have given us explicit consent, such as when submitting the contact form or accepting cookies.
- Legitimate interests (Article 6(1)(f) GDPR) – for website analytics and security, where our interests do not override your fundamental rights.
- Legal obligation (Article 6(1)(c) GDPR) – where we are required to process your data to comply with applicable law.
5. Data Retention
We retain contact form submissions for a maximum of 12 months from the date of receipt, unless a longer retention period is required by law. Website log data is typically retained for up to 90 days.
We will delete or anonymise your personal data when it is no longer necessary for the purposes for which it was collected.
6. Sharing Your Data
We do not sell, rent, or trade your personal data to third parties. We may share your data with:
- Hosting providers – for the purpose of operating and maintaining our Website, under appropriate data processing agreements.
- Analytics services – in anonymised or aggregated form only, to analyse Website usage.
- Legal authorities – if required by law, court order, or regulatory requirement.
7. International Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, in accordance with GDPR requirements.
8. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access – to request a copy of the personal data we hold about you.
- Right to rectification – to request correction of inaccurate or incomplete data.
- Right to erasure – to request deletion of your data in certain circumstances.
- Right to restrict processing – to request that we limit the processing of your data.
- Right to data portability – to receive your data in a structured, commonly used format.
- Right to object – to object to processing based on legitimate interests.
- Right to withdraw consent – to withdraw consent at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@billmagik.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů, www.uoou.cz).
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
11. Children's Privacy
Our Website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.
13. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us:
- By email: info@billmagik.com
- By post: náměstí SNP 19, 357 51 Sokolov, Czech Republic